Returns & Exchanges
We want you to feel fabulous in your new lingerie, so if the fit isn't quite right, you can return any unworn items with tags attached within 30 days of delivery. We offer simple, hassle-free returns to ensure you find your perfect Curvy Kate match.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all labels and tags still attached to ensure a smooth inspection process.
Label and Post
Generate your prepaid return label or QR code from the portal, attach it to your parcel, and drop it off at your nearest collection point.
Receive Your Refund
Once our warehouse team has processed your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing